A participant will receive a message similar to this:

“You have received a secure message, please follow this link and register to view: [secure link goes here]”

The first time a secure message is received, the participant must create a 4-6 digit personal identification number (PIN) and set up 2 security questions for identification purposes before being able to view their secure message.

Participants who have previously registered will only have to enter their PIN number to enter the web-based secure portal where they can receive and reply to their secure message.

Beyond the initial SMS notification that they have received a secure message, messages sent within the secure portal are not unsecured SMS/MMS messages.